Client Stories

Our clients are at the heart of everything we do; we know how your business works. Find out how we help our customers get measurable results in our customer success stories.

PHA5E use LiveCosts to:

Track project costs in real time instead of waiting until the end of the job.
Understand labour costs clearly across each project.
Give site teams an easy way to input information from the ground.
Improve financial visibility without the need for additional commercial staff.

About PHA5E

PHA5E Limited is a UK based construction company delivering building solutions across new builds, renovations, and extensions. Their projects rely on strong coordination between site teams, suppliers, and project budgets to ensure work progresses smoothly while maintaining tight cost control.

Like many growing contractors, the team needed a clearer way to understand the financial position of their projects as work progressed.

Challenges

What specific challenge or problem were you facing before using LiveCosts?

  • Limited visibility into the real financial position of projects while work was still underway.
  • Costs were often only fully understood at the end of a project when it was too late to influence outcomes.
  • Difficulty tracking labour costs and timesheets, which are often one of the largest costs on construction projects.
  • No simple system for site teams to record daily activity, deliveries, and labour in one place.
  • A need for better financial insight without the cost of hiring additional commercial or quantity surveying support.
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Results

How did LiveCosts help solve this challenge or improve your process?

  • Provided real time visibility into job costs as projects progress.
  • Enabled site teams to easily input daily activity, deliveries, and timesheets directly into the system.
  • Simplified labour cost tracking across projects.
  • Delivered a clear financial picture without adding complexity to site workflows.
  • Integrated smoothly with existing software used by the business.

What tangible results or benefits have you seen since implementing LiveCosts?

  • A clear understanding of project costs while work is ongoing.
  • Better visibility over labour, one of the largest costs on any job.
  • Improved confidence when reviewing financial performance at the end of the year.
  • Simpler collaboration between site teams and office staff.
  • The ability to make decisions based on real cost data rather than assumptions.

Experience

What was your experience with the LiveCosts team?

  • A smooth onboarding process supported by helpful training sessions.
  • Training that was informative but relaxed, making it easy for the team to adopt the system.
  • Ongoing support as additional team members begin using the software.

Would you recommend LiveCosts to others in your industry?

  • Yes.
  • “It allowed us to track costs as the job moved forward instead of waiting until the end and crossing your fingers.”
  • “It’s easy to use, user friendly, and delivered exactly what we needed.”
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