Last Updated: 05th June 2019
Ground up Software Limited Trading as Livecosts.com (“us”, “we”, or “our”) use cookies on https://www.Livecosts.com (the “Site”). By using the Site, you consent to the use of cookies.
Our Cookie Policy explains what cookies are, how we use cookies, how third parties we may partner with may use cookies on the Site, your choices regarding cookies and further information about cookies.
What are cookies
We use cookies on our Site to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve the Site. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the Site.
Cookies can be “persistent” or “session” cookies. We use persistent cookies and session cookies on this Site.
A persistent cookie is stored on a user’s device in between browser sessions which allows the preferences or actions of a user across the Site (or in some cases across different websites) to be remembered. Persistent cookies may be used for a variety of purposes including remembering preferences and choices when using the Site. We use persistent cookies to save your login information for future logins to the Site.
A session cookie allows the Site to link your actions during a browser session. Session cookies are used for a variety of purposes such as remembering what you have put in your shopping basket as you browse the Site. We use session cookies to enable certain features of the Site, to better understand how you interact with the Site and to monitor aggregate usage by users and web traffic routing on the Site. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Site and then close your browser.
Which cookies we use and why
Cookie Type : Google Analytics
Cookie Name : __utma, __utmb, __utmc, __utmz, _ga, _gat_ua, _dc_gtm_
Purpose : These cookies are used to collect information about how visitors use our Site. We use the information to compile reports and to help us improve the Site and its performance. The cookies collect information in an anonymous form, including the number of visitors to the Site, where visitors have come to the Site from and the pages they visited. https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage#gajs
Cookie Type : Registration
Cookie Name : setupTime, userEmail, ss-id, ss-pid, X-UAId
Purpose : When you sign in, we generate cookies that let us know whether you are signed in or not. Our servers use these cookies to work out which account you are signed in with.
Cookie Type : Hubspot
Cookie Name : HubspotData
Purpose : We use site session cookies to remember common data about the user’s account that enable us to ensure a better user experience on our Sites.
Cookie Type : YouTube
Purpose : We embed videos from YouTube. This mode may set cookies on your computer once you click on the video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.
Cookie Type : Intercom
Cookie Name : intercom-session
Purpose : We use Intercom as a customer engagement tool which appears as a chat box on our site. It also provides us with reporting capabilities. This includes information such as Name, Email and Company name. And includes account activity information such as logged time and location, names of client’s companies (as provided by user to our system), number of uploads, subscription level, number of credits, names of users who have added you to the account. https://www.intercom.com/terms-and-policies#terms
Cookie Type : Stripe
Cookie Name : _stripe_mid, __stripe_sid, __stripe_orig_props, country, lang, merchant, machine_identifier, private_machine_identifier, user
Purpose : We use Stripe for online payments processing. The cookies are used for temporary tracking and analytics data https://stripe.com/ie/privacy
Your choices regarding cookies
You can set up your browser options, to stop your computer accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use the whole of the Site or all functionality of the services.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout.
Changes to our Cookie Policy
Any changes we may make to our Cookie Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Cookie Policy. This Cookie Policy was last updated on 05th of June 2019 and replaces any other Cookie Policy previously applicable from this date.
Contact us
Questions, comments and requests regarding this Cookie Policy are welcomed and should be addressed to:
Ground Up Software Ltd (Trading as Livecosts.com) Suite B120, The Linc @ TU Blanchardstown, Blanchardstown Road North, Dublin 15, Ireland; or
By email: dataprotection@livecosts.com